Payment & Shipping Terms:
|Name:||Power Supply||Frequency:||50HZ Or 60HZ|
|Input voltage||AC 110V /120V/220V/ 230V|
50HZ or 60HZ
-Question: What is the Minimum Order Quantity(MOQ) for the Dimmable DC power supply?
Answer: 1 pcs per model is available.
-Question: What’s the brand of can do?
Answer: ECO brand and OEM service
Question:. Do you have certificates about the led cob spotlights?
Answer: we have got CE,RoHS,FCC, EMC,LVD certificates
- Question: May I buy samples from you?
Answer: Yes, samples available.
- Question: What’s the leading time? (How long do you need to prepare my goods?)
Answer: 7days for sample orders. 10-15 days for mass production orders (based on different quantities).
- Question: How will you delivery my goods to me?
Answer: We always ship by international express, air and sea.
5-7 days for air transportation, 3-5 days for international express. 20-40 days for sea transportation.
Queston : How much does it cost to ship to my country?
Answer : The freight will be given by the freight company based on your Gross Weight and CBM.
- Question: What is your product quality?
Answer: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard. The quality control system: IQC→PQC→FQC→OQC. Every process will be checked strictly. 50000Hours working span.Each finished product will go through at least 24 hours aging test before shipping
- Question: What is your waranty?
Answer: Our warranty is 2 years after delivery.
-Question. How to deal with when the goods have problem within 2 years ?
Answer: if the goods have some problem then we will assist you to solve it, we should check the problem first,then send the materis or send new goods to you.